Who We Serve: Government and Private Sector
Government: Service Improvement
Process Improvement for Government Agencies
At PD2, our holistic perspective to public sector operational and performance challenges is helping clients across Cities and Counties implement successful solutions
Private Industry Solutions
Process improvement for Private Industry
Private sectors in any industry must work hard to continually improve processes and business strategies. We provide deep insight into how to improve your business success.
We measure our worth by the success of our clients - personal and professional.
About Process Design & Development
Business Process Management (BPM) - Refining Your Business For Maximum ROI
Process Design & Development (PD2) is a business consultant entity that works with organizations of all types to refine business processes in order to maximize potential.
Operational improvements can help organizations create sustainable and substantial improvements in productivity. We bring proven techniques for eliminating waste, variability, and inflexibility in operations to our work with government departments and the private sector.
We help government institutions achieve results of similar magnitude to those achieved by private-sector institutions with productivity improvements of 30 to 100 percent. In so doing, our public-sector clients have simultaneously improved customer and employee satisfaction and used the resources they saved to better fulfill their mission to the public.
WHAT CUSTOMERS SAY
KIND WORDS FROM OUR CUSTOMERS
"PD2 helped us save hundreds of man-hours!"
-- Thom M.
"Stunning improvements - staff's software utilization increased by 50%!"
“Carmen cultivated an amazing amount of trust amongst the staff!"
-- Jim M.
“We dramatically improved productivity, effectiveness, and the City's image!"
-- Chris S.
Assistant City Manager
"Hundreds of businesses were brought into compliance generating sizable revenue for the city!”
-- Shirley G.
"PD2's team helped us revitalize our Chamber of Commerce to a more vibrant and sustainable model!"
-- Eric K.
Chamber President / CEO